Tickets and Incidents Automation
Losing customers to slow support? Start resolving issues faster.
Transform your support process into a customer satisfaction machine that resolves issues faster than ever. No more lost tickets, no more angry customers, no more support chaos.
Trusted by business owners who refuse to burn out
Your support tools should adapt to you,
not the other way around
Urgent tickets lost?
Issues ignored. Customers escalate.
Agents using 5 systems?
Wasted time. Slow support.
Customers repeating themselves?
You look messy. Competitors don’t.
Most support tools make you do the work — switching between systems, stitching together workflows, and trying to keep everything in sync.
But what if your tools were built to think like you, work for you, and simplify your day?
With Flowmation, you don’t have to change your process — we just make it smarter.
Smarter routing. Smarter de-escalations. Smarter everything.
No tech headaches. No “learning curves.”
Just systems that flow with how you already work.
That Doesn’t Break Down Every Week
As Featured In
The no-nonsense automation system for businesses tired of support chaos
👋 Hey you — the one juggling support tickets like it’s a full-time job (because it is).
We see you.
Running a business in 2025 feels like chasing fires with a leaky hose.
You’ve got a queue full of open tickets, agents switching tabs like DJs, and customers asking “Any updates?” for the fifth time this hour.
You’re over it.
You’ve bought tool after tool.
Zendesk is clunky. Freshdesk’s buggy.
Your chat tool’s giving out the wrong info, and your “automations”? Still manual, just with fancier buttons.
You’re not the problem.
The system is.
Most businesses today are stuck managing customer support instead of actually delivering it.
You’re drowning in workarounds.
Managing SLAs manually.
Assigning tickets at midnight.
Stuck in a never-ending loop of copy-paste and guesswork.
We call it the support spiral.
You’re working harder, reacting faster — and still falling behind.
But what if your support actually ran itself?
With Flowmation, your tickets route themselves.
Escalations are automatic.
Your customers stay informed — without anyone lifting a finger.
No more duct-taped workflows.
No more babysitting broken “automations.”
Just clean, simple, powerful support systems that flow.
So you can stop firefighting…
And get back to leading your business.
More calm. More time. More customers who stick around.
Sound good?
Start your support automation journey below. No breakdowns required.
Trusted by 400+ business owners who were tired of duct-taped customer support.
Calculate what Flowmation is worth to your business
Right now, you're burning money on tasks a computer could do for pennies. Every day you wait, that's more cash going to manual work instead of growth.
Reclaim 10-20 hours of manual work weekly
Eliminate costly human errors and delays
Scale operations without scaling headcount
Your ROI with Flowmation
Increase in ROI
Cost savings
Time Savings
Net return of 310% ROI with a payback period of <0.32 year
Net present value (NPV) of $435K
The enquiries just keep coming and the business is now unrecognisable.
What you get
(without the migraine)
Streamline your ticket management with Flowmation’s AI-powered automation. Effortlessly route issues, track progress, and delight customers — all without writing a single line of code.
Never miss an urgent ticket again (smart priority routing)
Resolve issues faster with instant escalations
Keep customers informed without manual updates
Spend time solving problems, not managing queues
Turn support from cost centre into competitive advantage
How we set up automation that actually works
From your first call to full system setup — here's how we make your business run smarter (without tech headaches).
Book Your Free Discovery Call
Jump on a quick call with us to understand your business workflows, current processes, and what's holding you back. No jargon. Just clarity.
Request a demoMap + Build Your Automation System
We plan the right automations, map the tools you already use, and custom-build workflows that eliminate repetitive tasks.
Launch + Support On-Demand
We launch your automation system, monitor its performance, and tweak it as your business evolves. Need help? We're a message away.
AI + Automation, all in one place
Stop manually routing tickets between agents and updating customers on progress. We connect your existing support tools so critical issues reach the right people instantly and customers stay informed automatically.
- Key processes fully streamlinedAutomated
- Compliance checks verifiedVerified
- Risk factors flagged earlyMonitored
- Real-time insights generatedAutomated
Flowmation powers smarter workflows for 5K+ teams
average ROI
in costs eliminated for clients
to see ROI payback
experts
satisfaction
Ben Howard
Eclipse TintingSaved per week in repetitive tasks
Brent Connolly
Speech Language and Communication Needs AustraliaFaster process completion times
Leena Beker
Better Rehab / Domain HealthIn operational costs eliminated annually
Lauren Crumlish
Speech ClinicWorkflow automation across platforms
“This has truly been the first time we worked with someone outside of our business that quickly grasped our vision, and that I could completely forget about and would still deliver above expectations.
I honestly can’t wait to work in many more projects together!”
Reduction in human errors
“To the insightful marketing behemoth that Casey brings to our whole world of getting in the customers focus zone, once again your insightful strategies always go above and beyond the normality of blanket marketing”
Stuart Taylor
The Audio TailorScaling capacity without adding headcount
Jack & Tabitha
Care Speech PathologyLess time spent on manual coordination
Carly Dibble
Meraki Home DesignAverage ROI payback period
Harrison Westerman
Westy's Pressure WashingLess time spent on segmentation & targeting
Frequently asked questions
What support platforms does this integrate with?
Whatever you’re using. Zendesk, Freshdesk, Intercom, Help Scout, email, Slack, your phone system, that legacy ticketing system IT won’t upgrade. We work with your reality.
Can you handle complex escalation workflows?
Absolutely. We’ve automated everything from simple routing to complex multi-tier escalations with custom business rules and approval processes.
How quickly will customers see improved service?
Most customers notice faster response times within the first day and improved overall experience within a week. Some see immediate improvements.
What about maintaining the personal touch?
Our automation handles the logistics whilst your team focuses on personal customer interactions. Customers get faster service with the same human care.
Can this scale as our support volume grows?
Yes. Whether you handle 50 tickets per day or 5,000, the automation scales automatically. More tickets doesn’t mean more chaos.
Stop working hard. Start working smart!
Your competitors automated months ago. They're working on strategy while you're still updating spreadsheets. Stop letting manual work steal your competitive advantage.
